We now offer a telephone triage service - all requests will be triaged by a clinician over the phone.  If you need to be seen face to face this will be arranged for you.

All requests for NON-URGENT appointments can be made on-line by clicking here.

Requests for URGENT appointments with the GP must be made by calling 01371 872121. 

You may see any of the doctors, although to aid continuity of care we encourage you to consult your usual doctor. Urgent cases will be seen the same day, this may not be with your usual doctor, otherwise you will be offered the first available appointment.

The receptionist may ask you about your illness to help the doctor to decide when best to see you. Please inform the receptionist if you are attending this surgery for the first time.

If you cannot keep your appointment please let us know by calling 01371 872121 and selecting option 3 to cancel the appointment.

Appointments for Blood Tests

If you are active and mobile and need routine blood tests, please click here to book an appointment at either Herts and Essex, Princess Alexandra or St. Margaret's Hospital or call 01279 827163.

Herts and Essex Hospital, Haymeads Lane, Bishop's Stortford, CM23 5JH
Princess Alexandra Hospital, Hamstel Road, Harlow, CM20 1QX
St. Margaret's Hospital, The Plain, Epping, CM16 6TN

We now offer a telephone triage service - all requests will be triaged by a clinician over the phone.  If you need to be seen face to face this will be arranged for you.

All requests for NON-URGENT appointments can be made on-line by clicking here.

Requests for URGENT appointments with the GP must be made by calling 01371 820410. 

You may see any of the doctors, although to aid continuity of care we encourage you to consult your usual doctor where possible.

Urgent cases will be seen the same day, this may not be with your usual doctor, otherwise you will be offered the first available appointment. The receptionist may ask you about your illness to help the doctor to decide when best to see you. Please inform the receptionist if you are attending this surgery for the first time.

If you cannot keep your appointment please let us know by calling 01371 820410 and selecting option 3 to cancel the appointment.

Appointments for Blood Tests

If you are active and mobile and need routine blood tests, please click here to book an appointment at either St Michael's or Broomfield Hospital or call 01279 516963.

St Michael's Hospital, Rayne Road, Braintree, CM7 2QU
Broomfield Hospital, Court Road, Chelmsford, CM1 7ET

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring 07880 398840.

If possible please try to telephone reception before 10:00 if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the health centre.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.